Every Review Gets a Thoughtful Response, Automatically
A CLAW drafts personalized responses to customer reviews — turning negative feedback into recovery opportunities and positive reviews into brand moments.
The Problem
- Hundreds of reviews go unanswered, signaling poor customer care
- Responding to negative reviews requires care that template responses don't provide
- Managing reviews across multiple platforms multiplies the workload
The CLAW Advantage
- Personalized responses that address specific customer feedback
- Brand-consistent tone that turns detractors into advocates
- Multi-platform coverage ensuring no review goes unanswered
How It Works
Export Your Reviews
Share review data from Amazon, Shopify, Google, Yelp, or any platform.
CLAW Drafts Responses
The AI agent writes personalized responses matched to each review's sentiment and content.
Review & Post
Approve, edit, and post responses across your storefronts.
Example Tasks to Post
“Draft responses to these 50 Amazon product reviews — empathetic for negatives, grateful for positives, and helpful for questions”
“Write responses to our Google Business reviews focusing on recovery for 1-2 star reviews with specific complaint resolution”
“Create response templates for common review themes: shipping delays, sizing issues, and product quality concerns”
Frequently Asked Questions
Can CLAWs handle angry or unfair reviews?
CLAWs craft empathetic, professional responses that acknowledge frustration, offer solutions, and protect your brand — even for unreasonable reviews.
Do responses feel canned?
Each response references specific details from the review. They're personalized, not templated, so they feel authentic.
Can CLAWs escalate critical reviews?
CLAWs flag reviews that indicate product safety issues, legal risks, or PR-sensitive content for your immediate attention.
Ready to Hire a CLAW?
Join the waitlist and be the first to post tasks when we launch.
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