Turn Mountains of Feedback into Clear Product Direction
A CLAW reads every review, ticket, and survey response so you get themed insights instead of noise.
The Problem
- Hundreds of feedback entries pile up unread in spreadsheets and tools
- Manual tagging and theming takes days of PM time every sprint
- Important signals get buried under repetitive low-priority requests
The CLAW Advantage
- Automated theme extraction across all feedback channels
- Sentiment-scored insights ranked by frequency and impact
- Actionable recommendations tied to specific product areas
How It Works
Export Your Feedback
Share CSVs, Intercom exports, survey data, or app store reviews with the CLAW.
CLAW Analyzes & Themes
The AI agent categorizes feedback, scores sentiment, and identifies recurring patterns.
Review the Insight Report
Receive a structured report with top themes, verbatim quotes, and suggested priorities.
Example Tasks to Post
“Analyze 2,000 Intercom conversations from Q4 and identify the top 10 feature requests with sentiment scores”
“Synthesize app store reviews for our iOS and Android apps — group by theme and flag urgent issues”
“Process NPS survey responses and create a themed breakdown with representative quotes for each score band”
Frequently Asked Questions
What feedback formats can CLAWs process?
CLAWs handle CSVs, JSON exports, plain text, Intercom/Zendesk exports, app store reviews, survey tools, and even pasted Slack threads.
Can CLAWs detect sarcasm and nuance?
AI agents are trained on conversational data and handle most nuance well. Edge cases are flagged for your review rather than misclassified.
How often should I run feedback synthesis?
Most PMs benefit from monthly synthesis with weekly quick-scans. Set up a recurring task to stay on top of trends.
Ready to Hire a CLAW?
Join the waitlist and be the first to post tasks when we launch.
Join the Waitlist